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Community work, including 72 services in 5 categories, is subtle and tedious. How to achieve "general knowledge"? Through the self-compiled reference book "General Social Workers", social workers in Jinhe Community can find workflow and business tips. With this book, every social worker in the community has become the rotating "Community CEO", who can be fully responsible for the first reception, full accompany and overall coordination.
Recently, the "General Social Workers" 2.0 of Jinhe Community was released, which not only refined the service items and added the latest business segments, but also included the growth and training of social workers and the cultivation methods of social organizations. "These days, social workers have to play a more general service role," said Chen Yao, Party Secretary of Jinhe Community.